Please use this identifier to cite or link to this item: https://hdl.handle.net/20.500.12411/1114
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dc.contributor.authorLópez Valerio, Cynthia-
dc.date.accessioned2021-11-30T15:17:53Z-
dc.date.available2021-11-30T15:17:53Z-
dc.date.issued2017-09-
dc.identifier.citationLópez Valerio, C. (2017). Model of eight pillars of the Management of Information and Communication Technologies for SMEs companies in Costa Rica with a continuous improvement emphasis. Simposio Argentino sobre Tecnología y Sociedad (STS) - JAIIO 46 (Córdoba, 2017). http://sedici.unlp.edu.ar/handle/10915/64726en_US
dc.identifier.urihttp://sedici.unlp.edu.ar/handle/10915/64726-
dc.identifier.urihttps://hdl.handle.net/20.500.12411/1114-
dc.description.abstractAbstract- The Information Technologies play a key role in organizations in decision -making. Proper management of these is essential to achieve optimization of resources used. The proposal of the eight main pillars for the Management of Information Technology shows how to address the different components mentioned comprehensively achieving that knowledge flows and establishes concrete actions to implement them , taking into consideration the strategic planning for allocation resources and functions, the appropriate definition of processes and services; taking into account the risks associated with information security and establishing the necessary controls to promote continuous improvement ; all this to ensure business continuity. The eight pillars have been defined on three main Perspectives, the first is the ICT Governance within which the first three components are located: Strategic Planning, IT alignment with business and Project Definition and Management. As a second important perspective is the IT Operative where it is located: the Identification and Mapping of Processes, the Definition of Services by processes and the allocation of Roles, Responsibilities and Resources. And as a third perspective IT Assurance which contains Information Security (Risks and Controls) and Business Continuity.en_US
dc.language.isoesen_US
dc.publisherSimposio Argentino sobre Tecnología y Sociedad (STS) - JAIIO 46 (Córdoba, 2017)en_US
dc.rightsAttribution-NonCommercial-NoDerivs 3.0 United States*
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/3.0/us/*
dc.subjecteight pillars for the management of tien_US
dc.subjectwords strategic planningen_US
dc.subjectinformation securityen_US
dc.subjectrisken_US
dc.subjectbusiness continuityen_US
dc.subjectprocess approachen_US
dc.subjectcontinuous improvement cycle (PDCA)en_US
dc.subjectproject definition and managementen_US
dc.subjectmapping of processesen_US
dc.titleModel of eight pillars of the Management of Information and Communication Technologies for SMEs companies in Costa Rica with a continuous improvement emphasisen_US
dc.typeArtículoen_US
Appears in Collections:Artículos publicados en revistas internacionales

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